Delivery/Other Information

We offer delivery to the East & West rand, Northern and Southern suburbs, Please enquire if delivery is done to your suburb prior to placing orders. 0827768008

All deliveries currently on promotion  - FROM R79 depending on area and order value(Greater than R499)

Delivery will only be made for orders paid in full. Payment via Online store or EFT, details below:

Banking details:

Paul’s Fisheries

Standard bank

Acc no :          220433224

Branch            Sandton City

Branch Code        018105



Deliveries take place on  on Tuesday to Friday. Delivery takes place between 8 am and 5 pm. Times may vary due to unforeseen circumstances.


All our products are perishable and would need to be refrigerated once delivered. it is important that your delivery of products are checked for quality and correctness against the delivery note. Once the delivery note is accepted, the consumer acknowledges and accepts the correct quantities and quality of goods that have been delivered.

If we cannot get hold of the customer based on the delivery details with no one being designated to collect the delivery then the order will be returned to Paul's Fisheries for cold storage. The consumer will be responsible to collect the order from  Paul's Fisheries - Brakpan with the necessary order details or arrange re-delivery at an additional delivery fee.

Please inquire if your location is covered under the delivery map prior to placing an order. 082 776 8008


If for any reason you would like to cancel an order you may contact our Customer Services Centre on 0827768008/0767385968, While any cancellation of orders will be accepted at our sole and absolute discretion and we provide no warranty that any cancellation of any order will be accepted, any cancellation which we do accept will only be accepted in the event that you notify us of your intention to cancel within 24hours of order placement and/or before dispatch of the order in question.

We reserve the right to debit your payment card for the administration/delivery/other fees in respect of any cancellations. If you cancel your payment for any reason or if your payment card should cease to be valid for whatever reason, you will nevertheless be bound to pay to the full purchase price, including all costs incurred by us relating to the recovery thereof. Without prejudice to any other rights or remedies in law, we reserve the right to cancel forthwith any sale and/or your registration in the event of your breach any of the Terms.

Orders can be cancelled/Ammended provided the order had not been processed yet. This can be done within 24 hours from order placement.

If payments were made, there are fees that will be incurred if order cancellation has been approved. 

Payment cancellations

1. 5% administration fee to process and close out cancellations

2. Online transaction fee/s from our third party service providers and/or bank

These fees will  deducted from the refund amount before the refund is processed.

Refunds will be processed within 3 to 5 working days.